THE ASPIRE BLOG

Aspire Indiana Health’s departmental interdependence is crucial to the everyday success of each one of our locations and services. Internal collaboration between departments cultivates a healthy environment of communication and shared best practices. However, with the unique nature of Aspire’s widespread infrastructure, keeping up with each department and/or location can be a challenge. Project Manager Shybrinn Williams understands the imperative nature of collaboration immensely. 

“With my Project Management Professional (PMP) certification, I’m excited to showcase how we’re developing structured project management methods that can benefit teams across Aspire,” Williams says.

implementations, process improvements and clinical operations projects,” she says. 

Aspire Director of Quality Alex Beck shared his experience with Williams as a project manager on the recent Resolver project. The pair, in collaboration with other colleagues, worked to corral the various methods of incident reporting into a singular streamlined process. Alex noted that Shybrinn’s role as the project manager was instrumental. She invested time into understanding the nuances of the project's needs, coordinated the project check-in meetings, and kept the team on schedule with their project assignments. 

Alex credited the success of the Resolver project to Shy’s proactive approach, as within the scope of the project manager role, to understanding the specific needs of the project, maintaining effective communication and detailed organization. “Though we've had project management support in the past, this new approach allows us to build sustainable practices aligned with industry standards,” Williams says of her role. 

Similarly, Director of Philanthropy Kasey Davis notes that Williams made significant contributions to the Customer Relationship Management (CRM) transition project. Kasey describes Shybrinn as “diligent,” and a “delight” to work with. “Shy’s ability in the project manager role to translate information between different departments, noting the impact of the transition, and acknowledging all who will be impacted, was crucial to this project’s success,” Davis notes. Shybrinn went above and beyond for the project, learning more about the fundraising team and their work to best assist with the team’s overarching goals. 

Both Kasey and Alex attributed much of the success of these widespread projects to Shybrinn’s diligence as a project manager and her dedication to the end goal. Williams describes the benefits of a project manager. “It’s about bringing people together between different departments within Aspire and improving the project structure, streamlining communication and focusing on a servant leadership style with each project.”

Williams also emphasizes the importance of learning from each team about their own independent needs and collaborating to find the best possible solution. She strives to approach each project from a servant style of leadership, focused on supporting and empowering team members, rather than dictating their projects. Given this approach, she has had many successful projects across various departments at Aspire and is excited to continue working with Aspire groups.