Employee Spotlight: Kylee Smith Patient Access Specialist
As a Patient Access Specialist, Kylee Smith understands she often makes the first impression many patients have of Aspire. Within moments of sitting down with her, it’s clear the impression she makes is remarkably positive. Kylee can’t help but smile as she chats about her daily routine: helping patients check in, answering phone calls and scheduling appointments.
Before Kylee joined the Aspire team in 2023, she spent time working in home healthcare and hospice. These experiences were incredibly rewarding, but Kylee wanted to gain more experience. After working for a short time in an emergency room, Kylee applied at Aspire. Before officially joining the team, however, she took a different role; but Aspire always lingered in the back of her mind, so a year later, she applied again. This time she accepted the role.
Her journey with Aspire has been filled with inspirational moments and unforgettable relationships. Kylee shared that during orientation she was moved by the story of the previous CEO, who had worked up from the transportation department to the role of CEO. That experience resonated with her that she could truly achieve anything she wanted with Aspire. She is currently in school working toward a degree for healthcare administration. “I look the most forward to seeing people get their sparkle back,” Kylee says when discussing her favorite parts of her job. Working with patients and helping them receive the help they deserve is what it is all about.
Outside of work, Kylee enjoys spending time with her kids, painting and hiking. She also enjoys nature photography and writing poetry.
