Crisis April Data: 1010 Crisis Calls, 94 Crisis evaluations, 156 Urgent Intakes
Building a Team
Over the past few months, Aspire's Crisis Department and Access Department have been merged and are now in a newly renovated space in our Carmel location. This move will meet the needs of both departments, allow for space to grow and provide support for each other.
On April 28th the final pieces of the move came together and everyone has had fun getting to know each other while occasionally throwing paper wads over the partial wall. In the coming months, we’re looking forward to developing additional collaboration and synergy between the two departments.
As part of this transition we’re re-branding our Access Department as the Access Engagement Team, staffed by Access Engagement Specialists. We’re working on an updated Request for Treatment document that will equip our team to provide a more thorough screening of the needs of callers who are seeking both behavioral health and primary healthcare services. We’re also developing strategies to effectively engage potential consumers and patients who are calling for the first time so that their first experience with Aspire is very positive.
Our Crisis team remains busy receiving calls from consumers and family members, supporting and assisting our clinical teams, and coordinating care and intervention with police and first responders. As Aspire continues to grow and develop improved strategies to prevent suicide and other mental health emergencies, the Crisis Dept also looks forward to implementing an intensive, proactive outreach and enhancing collaboration with treatment teams and community partners.