Practice Managers Improve Efficiency

 
Donna Tocco

Donna Tocco

Paul Brown

Paul Brown

Trudy Hudson

Trudy Hudson

 

Aspire is once again leading the way in integrated healthcare innovation with the recent appointments of Practice Managers at several of our locations in central Indiana.

Donna Tocco at our Lebanon office, Paul Brown at Noblesville Outpatient, and Trudy Hudson at the DeHaven Building in Anderson were brought into the newly created roles as part of Aspire’s focus on improving efficiencies and becoming a high performing organization.

Aspire’s Chief Clinical Officer Jody Horstman says Practice Managers are not common in the behavioral healthcare setting, but have long been managing administrative duties at primary care facilities. As Aspire continues to move into integrated care, the Practice Managers will focus on making workflows more efficient and effective for our clinical staff and for those we serve.

Jody says Donna, Paul, and Trudy are providing a new perspective on operational issues and improving efficiencies by drawing on their extensive experience in healthcare and project management. Collectively, they have held leadership roles at hospitals, outpatient clinics, speciality and skilled care facilities, and in information technology.

Aspire’s integrated care model appealed to our new Practice Managers and all say they are excited to be part of such a forward-looking organization. Donna says, “I believe that the integrated care model will best serve individuals in today’s world and Aspire is setting the example for others in healthcare to follow. I am energized by the ambitious goals and the unlimited possibilities that lie ahead.”

Paul says his goals at Aspire are to look for process improvements, mitigate inefficiencies, and help integrate Aspire Indiana Health into the Noblesville Outpatient Clinic. He says, “Integrating Primary Health will provide additional individualized quality services to the client under one roof, which will have positive outcomes on the clients, their families, and the communities in which we serve.”

Trudy says “I believe Aspire is a positive leader in the community, which is badly needed here in the Anderson area. The integrated care model is one of the reasons I chose Aspire.”

The new Practice Manager roles are continuing to evolve as leadership meets with relevant staff to assess and assign tasks to fit in the new structure.

Welcome Donna, Paul, and Trudy!  We are so glad to have you here at Aspire!


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ASPIRE SPOTLIGHT

The spotlight is shining brightly this month as several Aspire Stars were honored recently for their work in the communities that we serve.

LouAnn LeMaire-Pyle received a prestigious award from the Domestic Violence Network for her over 20 years of service as an advocate for victims of domestic violence. She was honored with The Karen Dees Memorial Award at the DVN’s annual “Night with the Network” event in Indianapolis, along with other honorees including former Indianapolis Mayor Bart Peterson. LouAnn has been directly involved in numerous milestones and initiatives for the prevention of domestic violence over the years, and continues to regularly contribute her skills and knowledge to the DVN as a mental health provider. To learn more about the DVN, please visit http://dvnconnect.org/.

LouAnn says she is so honored and humbled to receive the award, adding “My work with DVN has given me of some of the proudest moments of my career and I feel so blessed to be a part of this important work. I know DVN will continue to move forward strategically and passionately… until the only acceptable goal has been achieved… To End Domestic Violence.”

Mary Davis was recently honored for her service to the homeless in Madison County. Mary received the Lloyd Lambert Award from Anderson Mayor Thomas Broderick at the Salvation Army homeless awareness luncheon last month.

We are also proud to announce that Lori Boram, a member of our Consumer Advisory Committee, won an IN-APSE Consumer Advocacy award! IN-APSE is an organization dedicated to promoting employment outcomes of choice for all people with disabilities.  

Aspire would like to say a huge thank you to LouAnn, Mary, and Lori for representing Aspire in such exemplary ways! You are superstars!


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Aspire’s New Office in Boone County

We had a great time showing staff and community members around our beautiful new facility in Boone County on Thursday, November 2, 2017! All who attended the Open House at 1600 West Main Street in Lebanon were awed and impressed by the stylish and functional new space, which opened for business on September 25.

With nearly 22,000 square feet under its roof, the new building was purchased and remodeled with expansion in mind. Aspire Indiana Health is on track to begin primary care services at the facility during the first quarter of 2018, with four treatment rooms, a laboratory, meeting rooms, and more up and ready to go!

The new facility also provides ample space for the expansion of Aspire’s behavioral health services, which were formerly offered at Aspire’s old location on Ransdell Road in Lebanon. Our Boone County staff love their new workplace and its convenient location just off I-65.

Aspire would like to thank everyone who worked so hard to bring this project to fruition, with special recognition for Aspire Controller and Facilities Director, David Wildman, Building Services Manager Pat Barron, and Maintenance Technician Joe Leising. We’d also like to thank our community partners for coming out to show their support at the Open House!

For more information about our new Boone County office, please see our press release here and the Lebanon Reporter article here.


 
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Please help us recognize our Way To Go! Employees for October and November!

October Way To Go! Employees

November Way To Go! Employees


Congratulations to these Aspire employees who received referral bonuses!

  • Robert Bruce
  • Lesley Chodkowski
  • Hanna Huff
  • Brooke Lloyd
  • Jason McDaniel
  • Mitzi Naku
  • Katalyn Beth Richards
  • Karen Sheward
  • Kevin Sheward
  • Beth Smith
  • Ryan Turner
  • Lori Webb

Please Welcome Our New Employees!

  • Christine LaCava, Life Skills Coach, Willowbrook
  • Brandy LoPilato, Primary Care Nurse Practitioner, Hoak
  • Shana Meyer, Care Coordinator/Life Skills Instructor, Lebanon
  • Alexandra Mertz, Care Coordinator/Life Skills Instructor, Carmel
  • Kyle Mitchell, Care Coordinator/Life Skills Instructor, Willowbrook
  • Richard Skirvin, Licensed Clinical Social Worker, Willowbrook
  • Amanda Bishir, Medical Assistant, Carmel
  • Caitlin Bradley, Clinical Social Worker, Willowbrook
  • Melanie Brewer, Care Coordinator/Life Skills Instructor, Willowbrook
  • Terry Castor, Technician, Warehouse
  • Richard Crossley, Recovery Coach, Brown
  • Andrew Grusak, Certified Recovery Specialist, Carmel
  • Anthony Ison, Care Coordinator/Life Skill Instructor, Willowbrook

News from Aspire Indiana Health

by Aspire Indiana Health COO Syd Ehmke

You may be hearing about how it is now assumed that 50% of the adult population has high blood pressure. And you might be thinking: “Wow!  How did this happen? The percentage has never been that high before!” And you are right! Many things change in medicine due to breakthrough treatments, improved or new research, or time tested experience. These things can cause the medical community, and ultimately your health care provider, to change the treatments they recommend. In the case of high blood pressure, the number of people with elevated BP did not change overnight, but the guidelines and recommendations did!  

The new guidelines put a blood pressure of 130/80 into the “elevated or stage 1” range, instead of the former 140/90. What does that mean for you? It means that if you have blood pressure greater than 130/80, your healthcare provider may suggest lifestyle changes like more getting more exercise, losing weight, and cutting back on salt. Medication may be recommended if you have an increased cardiac risk history.

Confusing? Let the medical providers at Aspire Indiana Health figure out if you have high blood pressure and whether a medication or other treatment best meets your overall health needs. As change continues to occur in medicine, we would like to help you stay up to date and in good health!


New Grants Welcome at Kids Talk and HIV Services

The year ended on an especially good note for Aspire’s Kids Talk and Aspire Indiana Health’s HIV Services. Kids Talk, our Child Advocacy Center in Madison County, received three new grants for it’s “Body Boundaries” and “Staying Safe in a Digital World” programs, which are presented in area schools. AIH’s HIV Services got a major boost with over $500,000 in new funding to be used to expand services in 2018. Thanks to the Pacers Foundation, the Samerian Foundation, the Kiwanis Club of West Anderson, and the Indiana State Department of Health for this important funding. Click on the links below for more details.

Press release for Kids Talk grants
Press release for HIV Services grants


0 After 5 BHAG Update

by VP Quality Jim Skeel

Thanks to all Aspire staff who recently completed a survey about the progress of our Zero Suicide initiative, one of the organization’s Big Hairy Audacious Goals or BHAGs. The results show a great improvement over the workforce survey we completed as a kickoff to this initiative in 2015 (prior to any organizational efforts):

Highlights:

  • Over 75% of the employees responding recognize Aspire’s efforts at suicide prevention in our environment. This includes:
    • Familiarity with our zero suicide campaign
    • Importance of suicide prevention in their professional role
    • Leadership establishing suicide prevention as a priority
    • Aspire provided training and resources
    • Aspire’s responsiveness to issues pertaining to patient safety
  • Around 75% of all employees responding report they have the knowledge, training, confidence and comfort in recognizing and responding to people who may be at an elevated risk for suicide.
  • 90% or more of employees who responded that they conduct suicide risk screening report they have the knowledge, skills, confidence and comfort in their abilities related to screening and assessing people for suicide risk using Aspire’s procedures.
  • Between 80% and 90% of employees who responded that they provide direct care to people report they know the clinical workflow for people who are assessed at high risk for suicide.

We also discovered some results that we will use to inform our continued organizational efforts toward eliminating suicides:

  • 30% of people responding have directly or indirectly interacted with a patient at Aspire who ended his/her life by suicide, demonstrating that the impact to employees is fairly widespread.
    • Positively, for those that report having that experience, most report feeling supported by the organization and not feeling blamed.  
  • Only 50% of employees who deliver clinical treatment to people with elevated risk for suicide report they have received training on evidence based treatment approaches. (such as DBT, CAMS, or CBT-SP)
  • Throughout the survey, the number of  employees who identify themselves as responsible for assessing, care-planning, providing clinical treatment, and/or providing for safe care transitions is around 50-55%., while 70% of all respondents work in a clinical position.

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